YOUR INFORMATION, IN YOUR CONTROL

Privacy Policy

Effective and last updated:

This policy explains how Flux Drop handles personal information when you create an account, send or deliver a parcel, contact support, or use our apps.

The service is operated by FLUX DROP, an Ontario sole proprietorship registered under Ontario BIN 1001641803.

Registration status: effective 2026-06-11; renewal reminder is sent before 2031-06-10.

Registration confirmation terms

Entity Name: FLUX DROP

BIN: 1001641803

Transaction Number: 2996795

This confirms that FLUX DROP (1001641803) has been registered as a sole proprietorship in Ontario effective on 2026-06-11. The registration will expire if not renewed before 2031-06-10. A reminder will be sent to the official email address of the sole proprietorship 30 days prior to the expiry date.

The following document(s) are available for you to download:

Please note that, to be legally valid, the Certificate must be provided together with the Registration Information.

View the files by accessing your document(s).

Please review the information below related to:

Please take a 2 minute survey to tell us about your use of the Ontario Business Registry.

This is a system generated email. Please do not reply to this email.

For more information, visit Ontario.ca/BusinessRegistry or call ServiceOntario at 416-314-8880 or toll-free at 1-800-361-3223. TTY users can contact us at 416-325-3408 (TTY GTA) or toll-free at 1-800-268-7095 (TTY Canada).

Thank you.

Version française

Dénomination de l’entité : FLUX DROP

NIE : 1001641803

Numéro de transaction : 2996795

Bonjour,

Nous vous confirmons que l’entité FLUX DROP (1001641803) a été enregistrée comme entreprise personnelle en Ontario (entrée en vigueur : 2026-06-11). Cet enregistrement expirera s’il n’est pas renouvelé avant le 2031-06-10. Un rappel sera envoyé à l’adresse de courriel officielle de l’entreprise 30 jours avant cette date.

Vous pouvez télécharger les documents suivants :

Veuillez noter que, pour être juridiquement valable, le certificat doit être fourni avec les renseignements d’inscription.

Consultez les fichiers en accédant à vos documents.

Veuillez examiner les renseignements ci-dessous concernant :

Répondez à un sondage de 2 minutes sur l’utilisation du Registre des entreprises de l'Ontario.

Ceci est un courriel automatisé. Veuillez ne pas y répondre.

Pour en savoir plus, rendez-vous à l’adresse Registre des entreprises de l’Ontario ou appelez ServiceOntario en composant le 416 314 8880 ou le 1 800 361 3223 (sans frais). Les utilisateurs d’ATS peuvent composer le 416 325 3408 (région du grand Toronto) ou le 1 800 268 7095 (sans frais au Canada).

Merci.

Accountability and contact

Our privacy contact is responsible for this policy and privacy requests. Email support@flux-drop.com or write to Flux Drop, London, Ontario, Canada.

Information we collect

Why we use information

We use only the information reasonably needed to create and secure accounts; quote, assign, route, track, and complete deliveries; process wallet, cash-on-delivery, support, refund, and payout workflows; prevent fraud and abuse; satisfy accounting, safety, insurance, and legal duties; and improve service reliability.

Consent and choices

We request account-policy acceptance at registration and device permission before location, microphone, or camera access. You may decline optional device permissions and use manual controls where available. Where required, public-page advertising uses a Google-certified consent message so you can choose and later revisit advertising privacy settings. You may withdraw consent for optional processing, but we may need certain information to provide an active delivery or meet legal obligations.

When information is shared

Senders and couriers receive only the delivery, vehicle, chat, and live-location details needed for their parcel. Authorized operations staff may access records for support, safety, disputes, fraud prevention, refunds, and audits. Hosting, routing, geocoding, speech, payment, notification, backup, and app-store providers process limited information on our instructions when enabled. Some providers may process information outside Canada, where local laws apply.

Flux Drop does not sell personal information. Public editorial pages may use Google AdSense to fund the service after the site and account are approved. Google may use data to select, deliver, and measure contextual or personalized ads according to your consent choices and its advertising privacy information. Authenticated sender, courier, parcel, payment, and private-chat screens remain ad-free.

Retention

Sessions expire after 30 days. Live route/location data is used for active operations. Account, parcel, payment, ledger, support, safety, and audit records are retained only as long as needed for the stated purpose and applicable legal, tax, insurance, fraud-prevention, and dispute periods, then deleted, anonymized, or securely destroyed under our retention schedule.

Safeguards and breaches

Safeguards include HTTPS, one-way password hashing, scoped bearer sessions, least-privilege admin access, rate limits, security headers, signed payment webhooks, audit logging, backups, and operational monitoring. We assess security incidents and notify affected people and regulators when required by law.

Access, correction, deletion, and complaints

You may request access to your information, ask how it was used or disclosed, correct inaccurate information, request deletion where legally available, or challenge our compliance. Contact the privacy email above with your account email and request type. We may verify identity and will respond within timelines required by law.

Children

Flux Drop accounts and courier services are intended for people who are at least 18 years old. Do not create an account for a child.